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SHIPPING & RETURNS

SHIPPING POLICY

What are the delivery charges?

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

For Products listed as F-Assured a Rs 40 charge for delivery per item is applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.

 

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  • The Seller offering the product

  • Product's availability with the Seller

  • The destination to which you want the order shipped to and location of the Seller.

​​RETURN & EXCHANGE POLICY​

If I request for a replacement, when will I get it?

 

Visit My Orders to check the status of your replacement.

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

Can items be returned after the time period mentioned in the seller's Returns Policy?

 

No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy

Do I have to return the freebie when I return a product?

Yes, the freebie has to be returned along with the product.

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